Operator. Max Value Offer is a cash home-buying program operated by Expansion Inc (“Expansion Inc,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and share information when you use our website, forms, phone, email, or text messaging.
This document is an operational privacy notice for website and messaging compliance. It is not legal advice.
1. Information We Collect
We may collect:
- Contact and identity information you submit (name, email, phone number, mailing address).
- Property and transaction information you provide (property address, condition, timeline, situation details, and related notes).
- Communications with us (calls, emails, texts, form messages, and support requests).
- Technical information such as IP address, browser type, device type, pages visited, and approximate location derived from IP (if collected by our site tools).
- SMS consent records (whether you opted in, which disclosures you saw, timestamp, and source page/form), when you choose to receive texts.
2. How We Use Information
We use information to:
- Respond to cash-offer requests and follow up about your property.
- Schedule assessments, calls, and closings-related communications.
- Operate, secure, and improve the website and our services.
- Send non-marketing texts/calls/emails you consented to (for example, request follow-up and scheduling).
- Send marketing texts/emails only if you separately opted in.
- Comply with law, prevent fraud/abuse, and enforce our Terms.
3. Text Messaging / Mobile Information (SMS & MMS)
If you provide a mobile number and opt in to texts, we may send messages from Max Value Offer, operated by Expansion Inc, including from toll-free number (855) 605-4111 (and any successor numbers we identify in our notices).
- Message frequency varies.
- Message and data rates may apply.
- Reply HELP for help; reply STOP to opt out. We honor opt-outs promptly.
- Consent to marketing texts is not required to submit a form or request an offer.
Carrier-required non-sharing statement (SMS):
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Information
We may share information with:
- Service providers who help us run the business (for example, CRM/hosting, communications providers, escrow/title partners, analytics, or IT support), under appropriate limits.
- Professional advisors (legal, accounting) when needed.
- Authorities when required by law or to protect rights, safety, and security.
We do not sell your personal information. We do not share SMS opt-in data or consent for third parties’ marketing.
Offer-request notifications may be sent to internal team members and authorized operating partners helping process your request. That is not a sale of your lead list for unrelated third-party marketing.
5. Cookies and Similar Technologies
Our site may use cookies or similar tools for basic functionality, security, and analytics. You can control cookies through your browser settings.
6. Data Retention
We keep information as long as needed for the purposes above, including follow-up on offer requests, legal/compliance retention, dispute resolution, and enforcement of agreements—then delete or de-identify when appropriate.
7. Your Choices
- SMS: Reply STOP to end texts from that program; HELP for help.
- Email: Use unsubscribe links where provided.
- Access/correction/deletion: Contact us using the details below. We may need to verify your request.
California residents may have additional rights under the CCPA/CPRA (know, delete, correct, opt out of “sale”/“share” as those terms are defined by law). We do not sell personal information. To exercise rights, contact us below.
8. Security
We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.
9. Children’s Privacy
Our services are directed to adults involved in real-property decisions. We do not knowingly collect information from children under 13.
10. Changes
We may update this Privacy Policy. The “Last updated” date will change when we do. Continued use after posting means you acknowledge the updated notice.
11. Contact
Max Value Offer, operated by Expansion Inc
2588 El Camino Real, Suite F516, Carlsbad, CA 92008
Phone: (855) 605-4111
Email: Maxvalueoffer@gmail.com
Website: https://www.maxvalueoffer.com
Privacy Policy URL: https://www.maxvalueoffer.com/privacy-policy
Related Terms: https://www.maxvalueoffer.com/terms